Privacy Policy

1. Introduction

Welcome to GLP One Guide ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit glponeguide.com (the "Site").

GLP One Guide is an independent referral and comparison service, not a pharmacy, prescriber, telehealth provider, or medical provider. We do not provide medical care, prescribe or dispense medication, or create or hold medical records. We are not a "covered entity" or "business associate" as defined under the U.S. Health Insurance Portability and Accountability Act (HIPAA). We have nonetheless designed our data practices to align with the privacy standards expected in the healthcare space, and any quiz responses that touch on health-related topics are treated with the care described below.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect information about you in the following ways:

• Quiz responses: Answers you provide to our matching quiz (such as your goals and preferences, which may touch on general health-related topics) are used solely to generate your program recommendation. These responses are processed within your browser session, are not collected as medical records, and are not stored on our servers after your session ends.
• Usage data: Pages visited, time spent, browser type, device type, IP address, and referring URLs, collected automatically via analytics tools.
• Cookies and tracking technologies: Small data files and tags placed on your device to operate the Site, measure usage, and support advertising. See Section 6 for detail on the specific tools we use.
• Voluntarily provided information: Any information you choose to submit via contact forms or email.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve the program matching service
• Analyze site traffic and usage patterns to improve content
• Monitor and prevent fraudulent activity
• Comply with legal obligations
• Communicate with you if you have contacted us directly

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Analytics & site behavior: We use Microsoft Clarity and Google Tag Manager to understand how visitors use the Site. Microsoft Clarity may capture session activity such as mouse movements, clicks, scrolling, and pages viewed to produce aggregate heatmaps and session replays that help us improve the Site. This data is processed in accordance with the Microsoft Privacy Statement.
• Advertising platforms: We use Google Ads and may use other advertising platforms (such as Microsoft Advertising) for traffic acquisition. Conversion and campaign data may be shared with these platforms to measure and optimize advertising performance.
• Affiliate tracking: When you click a link to a third-party program, your click may be tracked via affiliate tracking software (Everflow) so that referrals are attributed correctly. We do not share health-related quiz responses with affiliate partners.
• Legal requirements: We may disclose information when required by law or to protect our rights.

5. Third-Party Websites

Our Site contains links to third-party websites (including the programs we recommend). Once you click through to a third-party site, this Privacy Policy no longer applies. We encourage you to read the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.

6. Cookies

We use cookies and similar tracking technologies to improve your experience on our Site. Types of cookies we use:

• Essential cookies: Required for the Site to function correctly.
• Analytics cookies: Help us understand how visitors interact with our Site (Microsoft Clarity, deployed via Google Tag Manager).
• Advertising cookies: Used by Google Ads and other advertising platforms to measure campaign performance and serve relevant ads.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.

7. Data Retention

We retain aggregate analytics and usage data only as long as needed for the purposes described in this policy, in line with the default retention settings of the analytics tools we use. Quiz responses are not stored beyond your browser session. We will delete information associated with you upon request where we have the technical ability to do so.

8. Data Security

We take reasonable technical and organizational measures to protect the information processed through our Site, including serving the Site over encrypted HTTPS connections and limiting access to any data we hold. Because we do not store quiz responses on our servers after your session and do not collect medical records, the personal data we retain is minimal. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of analytics and advertising tracking (via your browser settings, cookie controls, or the opt-out tools provided by the relevant platforms)
• California residents may have additional rights under the CCPA/CPRA
• Residents of the European Economic Area and the United Kingdom may have rights under the GDPR / UK GDPR, including the rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is your consent and our legitimate interest in operating and improving the Site.

To exercise any of these rights, contact us at: privacy@glponeguide.com

10. Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: privacy@glponeguide.com
• Website: glponeguide.com